Help Center

Frequently Asked Questions

Answers to the most common questions. Can't find yours? Email me at schulplaner@alexsteiner.de.

iCloud sync is not working since iOS 26.4 — what's going on?

Update: Apple has fixed this issue in iOS 26.4.1. Updating to iOS 26.4.1 resolves the sync problem. A change introduced in iOS 26.4 is affecting iCloud sync in SchoolOrganizer. I’m aware of this i...

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Can I use the app for free?

Yes - you can use it completely free for an unlimited time. Some features are paid, but you can also try them for free.

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How can I adjust class times?

You can customize class times in Settings and configure them to your needs.

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Can I add additional timetables for the next school year?

Absolutely. In the Timetables list you can add a new timetable. Homework, exams, and grades are managed per timetable, but they can be moved - and grades can also be viewed across timetables.

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What in-app purchases are available?

ySchoolOrganizer is completely free to use. For advanced features, SchoolOrganizer Pro is available with the following options: Option Price Monthly Subs...

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How can I cancel my subscription?

Subscriptions are managed by Apple and can be cancelled directly in iOS Settings: Open the Settings app on your iPhone or iPad Tap your name at the top Tap Subscriptions Select the School...

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How can I get a refund?

Refunds are handled exclusively by Apple. You can request a refund directly through Apple: Go to reportaproblem.apple.com Sign in with your Apple ID Find the purchase and request a refund ...

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I've purchased an upgrade, but my data isn't synchronized yet.

Please check if you have also unlocked the upgrade on your second device. This is free with the same Apple account and can be done by tapping on the ‘Restore Purchases’ button on the upgrade screen.

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How can I add and edit subjects?

To add a new subject, go to Settings and tap Subjects, then tap the + button in the top right corner. Enter the subject name and confirm — the app automatically assigns a matching color based on th...

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How can I change the color of free periods?

You can change the color of free lessons the same way as changing the color for specific subjects. You go to the subject list, select the free period and set a color.

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How can I change period times?

Periods and breaks can be modified in the app settings. You can set a default duration for periods but you can modify each period with custom durations.

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How can I add a homework quickly?

When you are sitting in a lesson and new homework is writing to the board you can quickly create it in your SchoolOrganizer with one of the following ways: 1) You can press and hold on the app ico...

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How can I weight grades according to their types?

You can weight grades by their types (e.g. 50/50) by activating the “Calculate Average by Grade Types” in the grades settings. Then you can change the weights in the “Grade Type Weights” menu. By...

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Can I move homework, exams, and grades to another term?

Yes, homework, exams, and grades can be moved to a different term or school year at any time. How it works: Long-press an item in the list or open its detail view Choose “Move to other term” ...

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Why doesn't my Watch show any lessons?

Please open the app on both devices, on the watch and on the iPhone. The data will start to synchronize after that.

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Can I synchronize data between multiple iCloud accounts?

You can share a read-only version of your timetable with others via iCloud. For example, students can share their timetables with their parents.

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Why isn't my data trasfered from my first device to my second device?

Data is synchronized via your personal iCloud. So please make sure that you have enabled this and that you have enough storage space in your iCloud. Also, please enable the iCloud Drive functionali...

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How can I add holidays?

To add holidays, go to Settings and tap Holidays. There you can select your state or region to automatically import all official school holidays. You can also add custom holidays manually by tappi...

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